Inbox: Tagging, filters, assignments and everything you need to communicate with your customers.​

Learn about all the tools available in the Inbox section and discover how each one can enhance your interactions with customers.

 Learn how to use these tools effectively to organize and personalize each conversation, from managing messages to using templates, notes, etc. Explore how you can tag, filter, and pin your messages to maintain an efficient workflow focused on your customers' needs. 

Get ready to master all the Inbox tools and create unforgettable experiences for your customers.

  • Do you want to continue learning how to use Aurora to grow your business? Learn about all the tools we have for you in our Help Center.

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Aurora Inbox centralizes all your company's conversations and responds to your customers instantly

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Most recent posts

Customer Acquisition Cost: WhatsApp vs Other Channels

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Comparative analysis of Customer Acquisition Cost (CAC) in WhatsApp versus Google Ads, Facebook Ads, email marketing, cold calling and SEO. Find out why WhatsApp has the lowest CAC in Latin America and how to reduce it even more with AI and automation.

Impact of Response Time on Sales: Facts You Need to Know

March 4, 2026

Data and studies show that responding in less than 5 minutes multiplies your chances of conversion up to 21 times. Learn the exact figures on the impact of response time on sales, the cost of responding late and how AI can transform your business results.

WhatsApp Ecommerce Statistics in Latin America 2025

March 4, 2026

Updated data on WhatsApp ecommerce in Latin America: percentage of businesses selling by country, average order values, conversion rates, popular categories and conversational commerce growth trends in 2025.

Conversational AI Trends 2025: What's Next for Businesses

March 3, 2026

Discover the 7 key conversational AI trends that are transforming business communication in 2025: autonomous agents, multimodal AI, hyperpersonalization, proactive AI, human-IA handoff, RAG and multilingual agents. Market data, real-world examples and predictions.

Create your AI chatbot

With Aurora IA Advisor, you'll never have to worry about unanswered messages again. Offer your customers a personalized and fluid interaction, while you can dedicate your time to continue growing your business.

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